Peru Guide /Legal Stuff /Subsanacion – Submitting documents

Subsanacion - Submitting documents

How to upload documents on the Agencia Digital

During the internal evaluation and approval process of any application on the Agencia DigitalMigraciones may discover that you haven’t uploaded all required documents, that an uploaded document isn’t to their liking or they want an additional document. You are then sent a notification informing you about it and asking you to submit the document in question.

The procedure to upload a missing document or a not-accepted document in the correct form (for example, with Apostille or translation) is called Subsanación. There are two different ways to upload documents that Migraciones asked for in a notification: using the Subsanacion option on the Agencia Digital or using the Mesa de Partes. Which one to use depends on the administrative procedure you applied for.

Submitting documents on the Agencia Digital

Using the Agencia Digital to upload documents Migraciones asked for in a notification is for the most common applications and in most cases the right way.

So, if you applied for a temporary or residence visa in Peru (precisely for a Cambio de calidad migratoria) or a Permiso Temporal de Permanencia (CPP) or if you applied for the extension of your visa, for the renewal of your carné, etc. and Migraciones send you a notification in your Buzon electronico informing you they aren’t happy with a document you uploaded during your application and asking you to submit a required document or to submit a not-accepted document in the correct form (for example, readable PDF, document with Apostille or translation), then you must upload the document in question on the Agencia Digital under the menu point Subsanación. It’s an easy and straightforward process, which is explained in detailed below.

Please note: Read the Migraciones notification carefully. You usually must upload the document within 5 (sometimes 10) days. Be aware that notifications sent via the Buzon electronico are considered “officially delivered”. If you don’t react within the deadline, your application can be dismissed. So, best don’t waste any time, if you get a notification, make a PDF (max size 3MB) of the document in question and then follow the steps below.

If you applied for a visa, precisely for a Cambio de calidad migratoria, or the extension of your visa (and only then!) but don’t have the document yet and won’t be able to submit it within the deadline, you still have to react and can apply for an extension of time to hand in the document later. The process is called “Solicitud de ampliación de plazos”, which is explained in our article “Extension of a Migraciones deadline”.

How to upload documents on the Agencia Digital

Just open the Migraciones Agencia Digital and click on Entrar.

On the next page, select “Extranjero”. Then choose in the drop-down menu Pasaporte and enter your passport number. Complete the other fields (birth date, nationality, last time you entered Peru and the Captcha) and click on Verificar.

Now you are on the main page of the Agencia Digital. Here you can either use the search field or find in the menu on the left “Subsanacion”. Click on it.

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